Returns & Exchanges

At The Tennis Fan Store, we want you to love every item you purchase. 💯❤️
If something isn’t quite right, we offer returns in the form of store credit. Please review the details of our return policy below.

Returns Eligibility

To be eligible for a return:

  • Items must be returned within 30 days of the delivery date.
  • Items must be unused, unworn, and in their original packaging.
  • Final sale, clearance items, and personalized/custom-made products are not eligible for return.
  • Most items on international orders are not eligible for return. Please review the shipping collapsible tab of the specific product's information page.
  • Proof of purchase (order number or receipt) is required when requesting a return.

How to Start a Return

  1. Submit a Request: Email us at returns@thetennisfanstore.com with your order number, the item(s) you wish to return, and the reason for the return.
  2. Approval: Once your return is approved, we’ll provide instructions and the return shipping address.
  3. Ship It Back: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your package arrives safely.

Refunds via Store Credit

  • Once we receive and inspect your returned item, we’ll issue a refund in the form of store credit.
  • Store credit will be added to your account and can be used on any future purchase—it never expires! 💳
  • Please allow 5–7 business days after we receive your return for the store credit to be processed.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us at info@thetennisfanstore.com within 7 days of delivery. We’ll work with you to arrange a replacement or issue store credit for the full value of the item.

Exchanges

At this time, we do not offer direct exchanges. If you’d like a different item, please return your original purchase for store credit and place a new order.

Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items
  • Gift cards
  • Personalized or custom-made products

Need Help?

For questions or assistance with your return, email us at info@thetennisfanstore.com. We’re here to help! 😊